AI Agents Are Becoming Your Customers | Product Faculty Agent Zero x TinyFish

Ex-Meta Engineer & Senior Google AI PM: AI Agents Are Becoming Your Customers is a 43-minute-22-second episode of Product Faculty's Agent Zero podcast, released in November 2026. Host Shubham Saboo, Senior AI Product Manager at Google, sits down with Shuhao Zhang, ex-Meta engineer and co-founder and CPO of TinyFish, the web stack for AI agents. TinyFish has raised $47M to help agents search, navigate websites, and complete tasks, even behind a login.

The episode starts from one question: what changes when AI agents become your customers? Shuhao explains why TinyFish replaced $20-a-month subscriptions with a consumption wallet, since an agent that only needs to finish a 40-cent task has no reason to commit to a monthly plan, and how that change, alongside improvements in cost, speed, and accuracy, helped drive growth to 400,000 users in under a year.

The two also cover how to make a product easy for AI agents to discover, evaluate, and use, the journey from AgentQL's semantic extraction to adaptive web agents, building with Google's Agent Development Kit and choosing the right models, evaluating agents on dynamic websites and safeguarding sensitive actions with a separate safeguard model, who should be accountable when an agent makes a costly mistake, how Shuhao runs 12 parallel Claude Code sessions from his phone, and his vision for agents that build their own tools and keep improving. The episode also includes demos of TinyFish working inside ChatGPT to research pricing, fill out a form, and retrieve information from an authenticated account.

JY Studio recorded the podcast, with a camera on each speaker and individual microphones so the long-form conversation stays clean and watchable end to end, and screen demos can be cut in alongside the on-camera footage. This is JY Studio's third production with TinyFish, after the TinyFish x Glean partnership interview and the TinyFish GTM Academy fireside on selling to enterprise.